Question 1

Is Personal Touch Travel, LLC a certified and licensed travel agency?

Accepted Answer

Yes, Personal Touch Travel, LLC is a registered North Carolina business and certified with IATAN.  We also maintain General Liability and Errors & Omissions (E&O) insurance for your confidence and peace of mind.

Question 2

What are your hours?

Accepted Answer

Office HoursMonday–Friday2:00 PM – 6:00 PM (ET)Email SupportAvailable seven days a week. Most emails receive a response within one business day.It highlights that you're accessible beyond office hours.

Question 3

How do I obtain a passport?

Accepted Answer

Passport requirements vary by destination. Visit the U.S. Department of State for passport information, application requirements, and processing times.

Question 4

Can I make a deposit on an event after the deposit date has passed?

Accepted Answer

Reservations may still be accepted after the initial deposit deadline if space remains available. Current pricing and payment schedules will be based on availability at the time of booking.

Question 5

Do I need Travel Protection?

Accepted Answer

Travel Protection is optional but strongly recommended. It can help protect your vacation investment against unexpected cancellations, delays, medical emergencies, and other covered events.

Question 6

Why Should I book with a Travel Advisor?

Accepted Answer

Working with Personal Touch Travel means you receive personalized recommendations, expert guidance, and dedicated support before, during, and after your trip—so you can travel with confidence.

Question 7

Didn't Find Your Answer?

Accepted Answer

I'm happy to help. If your question isn't answered here, contact me and I'll be glad to help you plan your Signature Escape.